Are you working with a graphic designer for the first time? Are you wondering what questions to ask your designer during the discovery call? It can feel daunting going into a discovery call when you are unsure what to ask. I’m here to help with this post 6 important questions to ask your graphic designer during the discovery call. Most designers offer discovery calls as a complementary part of the onboarding process. Discovery calls are where you get to pick your designer's brain, understand their approach, and ensure a harmonious partnership. Here are six important questions that will give you an understanding of the design process and set the stage for a successful collaboration.

1. Can You Walk Me Through Your Design Process?

Understanding your graphic designer's process is like having a clear roadmap for your project. It's essential for a successful design journey. When you know how your designer works, you can communicate better and provide valuable input. This helps the project stay on track and meet your expectations. Plus, knowing the timeline and different stages of design makes sure everything happens smoothly and on time. Your designer also ensures that every detail is perfect through thorough checks and improvements. This openness builds trust and teamwork, making your design project a collaborative success that brings your vision to life effectively.

2. How Do You Collaborate with Clients?

Design is a two-way street, and you want to know exactly where you fit in. Asking about the collaboration process gives you insights into how your designer incorporates your input. Will there be brainstorming sessions, mood board discussions, or regular check-ins? A lot of designers use a client portal to communicate with their clients and keep all the documents in one place. It may be important for you to familiarise yourself with whatever platform they use for this such as Trello or Notion.

3. What's the Typical Timeline for a Project?

It’s really important you and your designer have a clear timeline in place for your project. Being aware of the specific stages and their deadlines ensures a smooth process. For example, when we send a design revision, your designer will need your feedback to move forward. Having a deadline for your feedback is crucial to meet deadlines. This mutual understanding establishes a collaborative process where creativity thrives and the project takes shape.

4. What's the Payment Structure?

Now, onto the financial side of things – a crucial conversation to ensure transparency between client and contractor. Getting a grip on the payment structure provides a clear understanding of when and how your investment will come into play. Some designers might request the final payment before delivering the project's final files. Additionally, certain designers incorporate a temporary pause fee in case of communication halts, requiring a fee for the project to recommence. The concept of late fees is also common within the industry!

5. How Do Revisions and Feedback Work?

Every designer has a unique rhythm when it comes to managing projects with clients. It's important to have a clear picture of how many revisions are part of your design package and how extra revisions are managed. Typically, any additional revisions come with an hourly rate in addition to the package price.

Timelines are also important! Ask your designer about the timelines related to feedback and revisions. Are there specific deadlines for feedback to ensure the project stays on track for its milestones? It’s also really important to understand the type of feedback your designer requires from you at each project milestone.

6. Do You Offer Additional Services?

Once your project is complete, what’s next? That's where additional services come in. These are special options that can add more excitement and creativity to your project. It could be things like unique drawings that add character to your brand's story or moving images that bring your visuals to life. Knowing about these extras can make your project even more special and show your brand in a whole new light. Have you checked out the services we offer here at Mauka Creative?

As you dive into your next project with your Graphic Designer, these questions will be your guide. They will help you navigate the journey of collaboration with your designer and help you feel comfortable as the client. By asking these six essential questions during your discovery call, you gain insights into your designer's process, payment structure, and creative possibilities. Keep these questions in mind as you prepare for your next call, ensuring a smooth design journey.

Do you need help with an upcoming project? Hop on a free, no-obligation discovery call with me and we can discuss your project.